FAQ Page
When will I receive my order?
Delivery times depend on where your item is shipped from. U.S.-based products typically arrive within 4–8 business days. Items shipped from international suppliers (e.g., China) may take 7–20 business days.
How can I track my order?
Once your order ships, you’ll receive an email with a tracking number. You can track your shipment on our Order Tracking page at any time.
What payment methods do you accept?
We accept major credit and debit cards (Visa, MasterCard, American Express) as well as PayPal.
Can I change or cancel my order?
Orders can only be canceled or edited within the first 12 hours after purchase. Please contact us immediately at support@zoomiegood.com if you need to make changes.
What is your return policy?
We accept returns within 30 days of delivery for most items. Products must be unused, in original packaging, and include proof of purchase. For full details, see our Refund Policy.
Do your products come with a warranty?
Some items include manufacturer warranties. If your product arrives damaged or defective, contact us and we’ll help resolve the issue promptly.
Why did my order arrive in multiple packages?
We work with multiple suppliers. Your order may ship in separate packages. You will receive tracking details for each shipment.
How do I contact customer support?
You can reach us anytime by emailing support@zoomiegood.com or using our Contact Form. We typically respond within 24–48 business hours.